About us

Creating a place where people love to be...

Our company Vision is simple… to create a place where people love to be! This simple vision helps us focus sharply on exactly what we’re trying to do every day, which is to create a world-class business that consistently delivers fabulous meetings, dining, and sleep.

For our guests, that means welcoming everybody and connecting people through tailored experiences. We serve quality, generosity, and genuine hospitality, built on our key value of caring.

For our team, that means celebrating individuality, striving to identify talent, and giving everybody the opportunity to grow. We provide a safe, inclusive, and fun environment built on our key value of kindness.


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World class venues that consistently deliver fabulous meetings, dining, and sleep.

As one of the country’s leading universities, Loughborough has an international reputation for research that matters, excellence in teaching, strong links with industry and unrivalled achievement in sport. We are proud to gift our surplus to the University to help fund research and academic excellence.

With excellent customer service at our core, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management.

Every year we host over 95,000 guests from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £30 million in enquiries. We do this by putting our guests at the heart of everything we do and devise ways to connect, build trust and solve their problems.